Pagastro

Support & Response Times

We’re here when you need us. Below you’ll find our contact channels and expected response times for gastronomy consulting inquiries.

Email

For detailed project proposals, culinary route development, and partnership discussions.

Response time: within 24 hours on business days
info@pagastro.com

Phone

Best for urgent questions during South African business hours (SAST, Mon–Fri).

Response time: live answer during office hours; voicemail returned within 4 hours
027 509 5850

FAQ

Browse common questions about our consulting process, culinary trails, and food experience design.

Available: 24/7 self-service
Visit FAQ page
All inquiries are handled by our gastronomy tourism team. Response times may vary during South African public holidays. We aim to acknowledge every message within the stated SLA windows.

Get in Touch

Reach out to discuss gastronomy consulting, route development, or food experience design across South Africa.

Address

35235 Davies Plains Apt. 035

Phone

027 509 5850

Email

info@pagastro.com

Office Hours

Monday – Friday: 9:00 AM – 5:00 PM

Saturday: 10:00 AM – 2:00 PM

Sunday & Public Holidays: Closed

Other Ways to Connect

  • WhatsApp

    Available during office hours for quick queries.

  • LinkedIn

    Follow Pagastro for updates on culinary routes and food tourism insights.

  • Instagram

    Visual stories from South Africa’s diverse food landscapes.

Tell us about your culinary vision

Whether you are a tourism board planning a wine route, a lodge wanting to launch food experiences, or a chef looking to collaborate — we need a few details to start shaping your project.

  • 1 Project type — consulting, route design, or experience development
  • 2 Region & cuisine focus — Cape Winelands, KZN, Karoo, or pan-South African
  • 3 Timeline & budget range — so we can propose realistic milestones

We typically respond within two business days with a tailored proposal.

We’ll keep your information confidential.

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