Pagastro respects your privacy. This policy explains what personal data we collect, how we use it, and your rights regarding that data. Our services include gastronomy tourism consulting, culinary route development, and food experience design across South Africa.

1. Data We Collect

We collect information you provide directly through our contact forms and email inquiries: your name, email address, phone number, and any message you submit. When you browse our site, we automatically collect technical data such as your IP address, browser type, device information, and pages visited via analytics services.

2. How We Use Your Data

We use your data to respond to your inquiries, provide consulting proposals, improve our website experience, and send relevant communications if you have consented. We do not sell your personal information to third parties. Data may be shared with trusted processors including hosting providers, email delivery services, and analytics platforms, all bound by confidentiality agreements.

3. Cookies & Tracking

Our website uses cookies and similar tracking technologies to analyze traffic and remember user preferences. You can control cookie settings through your browser. Disabling cookies may affect site functionality but will not block data collection via forms.

4. Data Storage & Retention

Your data is stored on secure servers located in South Africa and the European Economic Area. We retain personal data only as long as necessary to fulfill the purposes described in this policy, or as required by law. You may request deletion of your data at any time.

5. Your Rights

Under applicable data protection laws (including GDPR and CCPA where relevant), you have the right to access, correct, delete, or port your personal data. You may also withdraw consent for processing at any time. To exercise these rights, contact us using the details below. We will respond within 30 days.

6. No Misrepresentation

Pagastro does not make false claims, create fake urgency, use fake endorsements, or misrepresent its affiliation with any third party. All testimonials and case studies on this site are genuine and reflect real client experiences. We do not guarantee specific business outcomes without a written agreement.

7. Contact Us

For privacy-related requests or questions about this policy, please contact us:
Email: info@pagastro.com
Phone: 027 509 5850
Address: 35235 Davies Plains Apt. 035